At SRR Bakers Mart, operated by SRI RAJA RAJESWARI DISTRIBUTORS, we are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy outlines our shipping practices and delivery terms.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Bulk orders or special orders may require additional processing time.
2. Shipping Coverage
We currently ship products across India through trusted courier and transport partners.
For large-volume or commercial orders, delivery may be arranged through transport services based on the customer’s location and order size.
3. Delivery Timelines
Estimated delivery times are:
Local & Regional Deliveries: 2–5 business days
Metro Cities: 3–7 business days
Other Locations: 5–10 business days
Delivery times are estimates and may vary depending on:
Customer location
Courier service availability
Weather conditions
Public holidays
Transportation delays
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Shipping rates may vary based on product weight, dimensions, delivery location, and order value.
Free shipping offers, if available, will be clearly mentioned on the website.
5. Order Tracking
Once your order has been dispatched, tracking details may be provided via email, SMS, WhatsApp, or phone call, depending on the shipping method used.
6. Delivery Attempts
Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept delivery, additional shipping charges may apply for re-dispatch.
7. Inspection Upon Delivery
Customers are requested to inspect packages upon delivery.
If the package appears:
Damaged
Tampered with
Opened
Please notify us immediately and take photographs before accepting the shipment whenever possible.
8. Delayed Deliveries
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control.
SRR Bakers Mart shall not be held liable for delays caused by:
Courier partners
Natural disasters
Strikes
Government restrictions
Transportation disruptions
Force majeure events
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We shall not be responsible for delivery failures or delays resulting from:
Incorrect address information
Incorrect contact details
Incomplete delivery instructions
Additional shipping charges may apply for reshipment.
10. Bulk & Commercial Orders
For bulk purchases, commercial orders, or special transportation requirements, our team may contact customers separately regarding:
Freight charges
Delivery timelines
Logistics arrangements
11. International Shipping
Currently, we primarily serve customers within India. For international shipping inquiries, please contact us before placing an order.
12. Contact Us
For shipping-related questions, please contact:
SRI RAJA RAJESWARI DISTRIBUTORS 8-1-107/4, Krishna Nagar, Gajuwaka, Visakhapatnam, Andhra Pradesh – 530026, India
